How to Choose an End of Tenancy Cleaning Company in Brighton & Hove
Not every end of tenancy cleaner is the same. Here's how to tell a genuinely professional company from a one-person operation before you book — and why that choice matters for your deposit.
Why the choice of cleaning company matters
End of tenancy cleaning is judged against a fixed inventory checklist, not a general tidy-up. Letting agents in Brighton and Hove know exactly what they're looking for at check-out, so the company you book needs to work to that same standard — not a generic domestic clean dressed up as a move-out service.
Booking the wrong provider is one of the most common reasons tenants end up back at the property doing a second clean themselves, or losing part of their deposit despite having 'had it cleaned'.
Questions to ask before you book
A genuinely professional company will answer these without hesitation.
- Do you work to a written, itemised specification?
- Are your cleaners employed directly, or subcontracted?
- Are you fully insured for public and employer's liability?
- Do you offer a re-clean guarantee if the agent flags something?
- Can you collect and return keys directly with the agent or landlord?
Red flags to watch for
An hourly rate with no fixed scope is the biggest warning sign — it usually means there's no defined specification behind the price, which is exactly what an inventory check is looking for. Other red flags include no written confirmation of what's included, no insurance details on request, and no guarantee if the agent raises an issue.
A reputable company will want to see the property or review photos before confirming anything, so they can agree the specification upfront rather than guessing on the day.
What should be included as standard
Every end of tenancy clean we carry out in Brighton or Hove includes the same comprehensive specification: full kitchen detail (oven, hob, extractor, fridge, freezer, all cupboards), full bathroom detail (limescale, grout, taps, fittings), all internal windows and frames, doors, switches, skirting, sockets, radiators and floors.
We also include a 72-hour re-clean guarantee — if your letting agent or landlord raises any cleaning issue at the inventory check, we return and re-clean the flagged area free of charge.
Getting it right the first time
Move out completely first — the property should be empty so the team can clean every surface. Leave the keys with the agent or landlord and a good cleaning company will collect them directly.
Most importantly: get the specification confirmed in writing before the day. That's what separates a professional cleaning company from a one-person operation that may not pass the inventory.
Frequently asked
Should I book a cleaner who charges by the hour?
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We'd avoid it for end of tenancy work. The letting agent has a fixed specification to pass, so you want a company that quotes against that full specification rather than a time slot that might not be enough.
How do I know a company is properly insured?
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Ask directly — a genuine provider will share their public and employer's liability certificates without being chased. If they can't, that's a red flag.
Do you guarantee the deposit back?
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We guarantee a free re-clean within 72 hours if your agent flags any cleaning issue. The vast majority of our cleans pass on first inspection.
Get a fixed price within 30 minutes.
Send a brief or call us — same-day quotes across Brighton, Hove and the Sussex coast.
